Frequently Asked Questions
Everything you need to know about your Shevoke experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items such as earrings and swimwear may be excluded.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Buy Now, Pay Later services.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Do you ship internationally?
Yes, Shevoke ships to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific destination.