Returns & Exchanges
At Shevoke, we want you to be completely satisfied with your purchase. If your new eyewear isn't quite right, we offer returns and exchanges on all full-priced items within 14 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are in their original condition, including the protective case, cleaning cloth, and any branded packaging provided.
Label and Ship
Print your prepaid shipping label (if applicable) or use a tracked shipping service to send your parcel back to our warehouse facility.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to your original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing